Politicians
and economists in developing countries searching for
new technologies to create jobs and spur economic
growth need look no further than their desks. The
most vital technology for sparking development is
a familiar and unglamorous one: the telephone. In
many poor nations, telephone service is available
only in large cities-at a price few can afford- and
the more widely available mobile phone service remains
expensive. As a result, at least 1.5 million villages
in poor nations lack basic telephone service.
Guatemala has just 65 telephones for every 1,000 people;
Pakistan, 23; Nigeria, 5; and Burma, 4. By comparison,
the United States has 667 telephones per 1,000 people.
Manhattan alone boasts more telephone lines than all
of Africa.
During the 1990s economic boom, many developing nations
invested in laying fiber-optic lines, building satellite
relay stations, and connecting to transoceanic cable-the
high-capacity ''backbone'' elements of telephone
networks that transport data. So why does the 128-year-old
telephone remain out of reach for more than 3 billion
people? In part, because the cost of bridging the
''last mile'' from national network to local
customer vastly exceeds potential returns in countries
such as Colombia, where annual per capita spending
on telecommunications is just $231 (in the United
States, it's $2,924).
Two new technologies offer a potentially quick solution:
wireless-fidelity networks (Wi-Fi) and voice calling
over the Internet (VoIP). Wi-Fi uses small, low-power
antennas to carry voice and data communications between
a backbone and users at schools, businesses, and households,
all without laying a single wire, greatly reducing
the cost of traversing the last mile.
Laying land lines can cost up to $300 per foot. Wi-Fi
hardware is fitted to existing structures for about
$10,000 per base station-a reasonable sum, considering
that one Wi-Fi station can provide access to thousands
of residences within two miles and that the antennas
that attach to customers' homes cost less than $100.
VoIP technology sends telephone calls over the Internet
inexpensively by transforming people's voices into
data ''packets.'' Conventional phone service
requires an open line at either end of a call-an expensive
service, not least because every conversation pause
wastes bandwidth. By chopping words and pauses into
tiny packages that are routed through the least congested
part of the Internet, computers make VoIP calls much
cheaper. In the United States today, a phone call
using VoIP service costs less than half of a call
made using traditional telephony; these savings can
be duplicated in developing countries.
Together, Wi-Fi and VoIP can make telephone service
affordable and accessible in poor countries. But for
developing nations to benefit, their governments must
rethink who owns the telecommunications networks.
Put simply, it's a bad idea to have a monopoly, whether
government or private, both control the network backbone
and provide retail services to consumers. Such arrangements
lead to higher prices and less competitive services.
Consider Telkom, the owner and operator of South Africa's
telephone network, a formerly state-owned monopoly
that was privatized between 1997 and 2003. Despite
enjoying an advanced network backbone, Telkom does
not offer basic telephone service to a majority of
South Africans. Because it depends on revenues from
phone calls, Telkom has little incentive to offer
cheap VoIP service. South African law dictates that
only Telkom and ''under-serviced area licensees''
(small firms in rural areas) are allowed to offer
VoIP, yet the government has not approved a single
under-serviced area licensee. So today, for a variety
of regulatory reasons, only Telkom can provide VoIP.
For competitive reasons, it does not.
Developing countries can break such strangleholds
by renationalizing their network backbones, liberating
them from the retail business of servicing consumers.
Although state monopolies provided infamously poor
service, running a network core is easier than providing
retail services. State-owned network backbones can
operate on a non-profit basis, providing access to
private companies that compete to service local customers
in villages and towns. It's not that the ordinary
bias favouring private ownership and free markets
is misguided. Nor are telecommunications networks
too critical a public service to be left to free markets.
Rather, networks in developing countries have never
been subject to real competition. Ironically, a publicly
owned backbone would level the playing field and increase
competition among retail providers, leading to innovative
services at lower prices.
One model for success can be found in Utah, where
authorities in Salt Lake City and 17 surrounding towns
have formed the Utah Telecommunications Open Infrastructure
Agency (utopia), building a high-speed network for
250,000 households and 35,000 businesses. The government
owns the backbone, but does not sell Internet or VoIP
service directly to customers. Instead, utopia is
open to anyone wishing to sell broadband service.
Can the same model work in the developing world, where
money and accountability are more elusive? Yes, for
two reasons. First, Wi-Fi and VoIP flip the traditional
telecommunications model on its head. The network
backbone has only one objective (delivering data via
a small set of universal procedures), leaving governments
with a simpler job. Delivering local service is harder.
Traditional telecommunications models are the opposite:
The telephone is simple; the circuit-switched network
is complex. And while a private monopolist has every
incentive to charge an exorbitant price and increase
profits at the expense of consumers, a public monopoly
lacks that impulse. Nonetheless, to ensure that consumers
benefit, an independent, nonprofit organization could
jointly administer the backbone network with a government
agency. To increase efficiency, the daily operations
of the backbone could be leased to a private entity.
Such renationalization of network backbones would
be expensive for developing countries, but the costs
are not insurmountable. Governments could buy back
network backbones using long-term debt funded by revenues
flowing from the operating lease. A properly structured
public debt issuance would assuage foreign investors'
fears of a broader nationalization campaign.
In developing countries, telecommunications lead to
more jobs, improved health care, and higher levels
of education. The renationalization of telecommunications
backbones is analogous to the state-funded building
of roads. Roads and highways increase a nation's wealth
by enabling commerce. In poor nations, the same can
be true of the information superhighway, if politicians
choose technology over ideology.
April 21, 2004.
Chris Sprigman is a fellow at the Stanford Law School
Center for Internet and Society.
Peter Lurie is general counsel at Virgin Mobile USA.
[This article has appeared in Foreign
Affairs March/April 2004.]
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